"CXM Icebreakers" may never go viral, but feel free to share, explain, or use these types of games, format, or explanations. You might find a quick game useful in explaining how to orchestrate contextual experiences for today's empowered customer before, at, or after a purchase or interaction. At the very least, you can wake up an audience.
A sneak peek into what we were planning before the event.
How the game turned actually turned out and an "aha" (or an "oh duh") perspective on Tridion integrations.
The second game was even harder, but I think we improved our product knowledge... somewhat.
- The Pillars-to-Pillars Cheat Sheet
- My functional topic included: