For example, I once had a research prompt to find performance monitoring and testing tools for my previous .NET teams and found out the following challenges.
- IT Operations "testing" focuses on bandwidth, packets sniffing, and a more appliance approach. They want to get insight on the stability of systems.
- Developers are focused on personal toolkits of sorts. They can purchase such tools almost out of pocket and are easily approved through a PO, signed by a manager. Think "shrinkwrap" like the options from RedGate.