tag:blogger.com,1999:blog-74112546511752356192024-03-09T18:46:33.423-08:00Disruptive InnovationA blog on content management and digital experiencesNivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.comBlogger374125tag:blogger.com,1999:blog-7411254651175235619.post-3364000457368932882023-08-01T16:06:00.005-07:002023-08-02T16:23:19.886-07:00What's in a Name, Part I-Lost-CountThe Tridion Sites Public Content API has been on my mind lately. I've blogged about product names before, but this one may be a bit ranty. Hopefully I can help remind people about the difference between a product feature and how its implemented. And luckily there hasn't been a big name change lately.Let's start with a question. What is the name of the Tridion Sites public content delivery API?
Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-69554449609198827682022-06-29T10:31:00.001-07:002022-06-29T10:31:10.590-07:00The cost of translationTranslation memory reduce the cost of translation, especially for previously-translated content.This point was my first recollection and introduction to the concept of translation memory about a decade ago, which was in the context of an enterprise content management system sending source content to be translated.This post is a primer of sorts for those of you who may come from a content Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-53040479544332961032022-01-22T00:17:00.002-08:002022-01-22T00:17:41.178-08:00Things you/I didn't know about RWSIt's been over a decade since I joined SDL, now RWS, and after all this time I'm still learning and helping others learn about our technology and services.Here's a quick post recapping three things I've learned or had the chance to revisit in the past several months: language pairs (again), the extent of software knowledge, and multiple vendors.Pairs, people!There's always a language pair, a Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-10678318626536913472021-09-08T10:45:00.004-07:002021-09-08T10:45:47.174-07:00Orchestrating an online event: when my performance hobbies catches up with a conference for work Convergence!That was the feeling I had when preparing and delivering my lightning talk for the Tridion Expert Summit 2021 for the Americas earlier this year.Mainly, in preparation for the TXS event, we practiced in our streaming backend system, which is distinct from the digital asset management used to deliver pre-recorded videos, which is also distinct from the event front-end.It took a moment Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-76176449315159512602021-05-21T08:50:00.002-07:002021-06-04T08:14:49.707-07:00What's the context? A story about pairs.We've finally found and purchased our "forever home" back in San Diego. We're now in Alpine, though we've considered places such as Fallbrook or Temecula. Some of the places prompt people to say, "that's far!"We joke, "far... from where?"Distance is a measurement of at least two locations. There's always an origin and destination, otherwise, you can't tell if something is near or far.
This week Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-15662399397181919152021-01-15T15:55:00.001-08:002021-01-15T15:55:15.689-08:00You don’t have to answer questions...“You don’t have to blog (articles). You could share... code.” Those are the words that encouraged a colleague and friend to start yet another Tridion blog. He literally called it “Yet Another Tridion Blog” and has shared mostly, well... code.After blogging hundreds of posts about Tridion, content management, and business analysis (over 300 last I counted), I’ve developed the rewarding habit of Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-86563456395962722122020-12-31T14:34:00.002-08:002020-12-31T14:34:26.506-08:00New Year. New Role.After a crazy 2020 and my family's move back from the Netherlands to the US, I'm ready to start a new role as a business architect within SDL Professional Services in our NASA division (that's North America / South America and not, well, NASA) .I've had a part-time project with SDL to kick off new advisory services in North America since September. Luckily we were able to transition this to Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com1San Diego, CA, USA32.715738 -117.16108384.4055041638211563 -152.3173338 61.025971836178847 -82.0048338tag:blogger.com,1999:blog-7411254651175235619.post-63464048122009155702020-08-28T10:30:00.003-07:002020-08-30T19:07:52.809-07:00Crossroads are overratedSDL Tridion Sites 9.5 is released! Read the announcement on SDL Community.Having moved back from the Netherlands to the US, this will be a long post as I reminisce my earliest moments with Tridion Sites, thank my team in a GDPR-friendly way, and ask you one more time to keep working with the product and development team to continue improving my favorite product.Memory laneI still remember asking Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-25515847384372422392020-04-01T07:17:00.003-07:002020-04-01T07:17:58.587-07:00About April Fool's
I'm intentionally not following what everyone else might be doing for April Fool's day, though I suspect many are focusing on a bit of levity amid the current global situation. If you're finding this post out of context, look up "news in 2020."
I will instead write a few thoughts on what has helped me sell a plausible practical joke while keeping it in good fun.
First of all, make the topic Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-73034106202350532832020-02-23T07:44:00.000-08:002020-02-23T07:44:39.465-08:00Yet Another Post Pondering Business Analyst vs. Product Managers
You may have heard there are many paths to product ownership or product management. I'd like to help encourage people interested in product roles by sharing some of my own observations in my own journey into product management. This post ponders titles and roles, the overlap between responsibilities across various jobs, a nod to Maslow's Hierarchy of Needs, and a reminder that evolution is not aNivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-69992296893670278782020-01-21T00:53:00.002-08:002020-01-21T00:53:11.983-08:00Headless Does Not Mean Page-less
I've heard confusion over pages, (modular) content, and "dynamic" content for as long as I've worked with content management.
To revisit the topic, I want to be clear that "headless" does not mean page-less. There is a legitimate and quite familiar use case for "dynamic content" without pages, but we shouldn't ignore some critical points about content management, human perception, and the Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-80452463857589091572020-01-17T13:04:00.000-08:002020-01-17T13:04:12.444-08:00Stuff I've Learned About Product Management
Nearing four years into product roles for "enterprise product management," I've learned a few practical lessons that the product, UX, or leadership books, websites, and podcasts seem to gloss over or assume.
Specifically, remembering your audience creates a strong pressure on your communication skills. Roadmaps expire and you'll recreate them over and over again. And you have to be willing Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-77418721821659952262019-11-24T03:09:00.003-08:002020-05-17T22:30:07.456-07:00Forget Like and Subscribe, Could I get a Recommendation, Please?
Hi my extended family, friends, and colleagues.
If you're one of the dozen or so fans of my blog or had the chance to work with me, you might know that I've had the fortune of accomplishing more than I ever dreamed of when I started this blog. #humblebrag
This is a personal post reflecting on how I ended up with the dream job and an ask for your help in shaping my next Big Thing.
I Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-19665568981690475342019-09-27T13:39:00.001-07:002019-09-27T13:39:14.298-07:00Tree Behavior: Context Switching, Open in the Context Menu, and "Standards"
Sometimes a change makes sense, until you remember the details and revisit the use cases.
We were recently working on a tree navigation element in the next release of our UI.
If you're unfamiliar with a tree, see this picture I took from my last visit to the United States.
A (small) tree.
I meant this tree.
The team was thinking a context menu selection, using a right-click mouse Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-49183250651914195712019-06-09T08:07:00.005-07:002019-06-09T08:07:57.999-07:00You Should Blog (Again)
I recently gave the same message to share, but for a different community, at the Amsterdam UX Bar Camp.
I volunteered to join the other 23 presenters at UXCampAMS! I'm that first paper in the 12:00-12:45 sessions. #MidasRule
Last Saturday, a few of our UX designers, some familiar faces (SDL alumni), and I made our way to the UX Amsterdam Bar Camp. This amazing event was hosted in part by Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-78540377482989634052018-11-16T10:56:00.001-08:002020-01-28T14:27:34.439-08:00It's Already There...
In recent user research and product feedback I've noticed long-time users of our software suggesting improvements that were already there.
I suspect it's the combination of perhaps three things.
The way we asked
The user expectations from knowing the software
Not wanting to ruin things for others
Ask and You Shall Receive a Response
We've asked, "what would you expect on this screen?" or "Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-16887886571308597522018-06-26T16:17:00.001-07:002018-06-26T16:17:16.468-07:00Midas Rule
As a new customer, I remember asking my first Tridion trainer the difference between an Embedded Schema and a regular Schema ten years ago.
As a new implementer, I remember creating my first Schema(s) and the reaction of my editorial team when they finally had control over their content library a few months later. No more requests to IT to deploy something to Staging to then re-approve on LiveNivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-8531633373497175952018-04-11T17:30:00.000-07:002018-04-11T18:17:54.296-07:00Passing on the Donut
It's already (only) been 2 years since the move to the Netherlands and I'm saying goodbye as the Donut Product Owner and Hello as a POBA.
After joining SDL Professional Services in 2011, moving from my hometown of San Diego to San Jose and meeting many great Tridionauts from across the pond, my original dream was to learn even more about our other products and our customers at the "Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-91188843663984238332018-03-30T14:15:00.003-07:002018-04-02T01:59:37.232-07:00Three Little Pigs
There is a story about agile practices and 3 little pigs. This is not that story.
There were three little pigs who wanted to live somewhere near wolves for some inexplicable reason. Astro Naught the Pig planned to make a design that had a plan for a two-story brick house. A. Gile planned to make a wooden single-story house and would iterate, not increment, on the design to Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-47639563708681295902018-03-18T04:42:00.000-07:002019-01-24T13:17:28.849-08:00Getting Started with SDL Tridion Sites Community in 2018
If you’re new or haven’t seen them in a while, here are some great places to (re)start with the SDL Tridion Sites Community:
The SDL Tridion Sites group on SDL Community, especially the Developers group if you’re technical (start with Jan Horsman's Community Review posts).
The SDL AppStore for extensions and the community-created Alchemy Web Store.
Tridion Stack Exchange for Q&A Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com1tag:blogger.com,1999:blog-7411254651175235619.post-2663631649479849882018-03-08T04:10:00.003-08:002018-03-08T04:10:24.181-08:00CMS Vision 4: Rise of the Machines
If I can read the text, give me the text in human and machine-readable format.
If I can interact with it, let a machine interact with it.
If I can see some content, list, or relationship in my CMS, let me give the same information in the format of my colleague's preferred tool.
Properly labeled elements for users and machines, or semantics if you want to get pedantic, will/is giving Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-39696185170529666222018-02-23T08:17:00.003-08:002018-02-23T08:17:27.827-08:00CMS Vision 3: Templates are not Templates
Not to be confused by Content Management (Tridion) templates, "templates" in a typical office setting are starting points for users to change and adapt to their needs. They're accelerators of sorts.
I've seen a few approaches for managing such templates, starting with copying and pasting.
Templating Level 0: Copy & Paste
If you're an occasional author/editor/content writer, it's often Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-46568133411262092552018-02-17T09:37:00.000-08:002018-02-17T09:37:00.677-08:00CMS Vision 2: Welcome to Content Management
To: Mr. Other Department
From: The CMS on behalf of Alvino Tinto
Subject: CMS Invitation (Edit Article Pages)
Welcome to content management. You've been invited by Alvino Tinto to Edit Article Pages.
Edit your first page now or get familiar with the content manager.
If this is a bit too abstract for your tastes, visit and comment on the Future of UX and UI of Tridion Sites Part 1 Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-42436294155414753862018-02-17T09:35:00.004-08:002018-02-17T09:35:57.149-08:00CMS Vision 1: How Fast Can You Make a Page?
I've been thinking about user experiences lately. Having looked at typical content management scenarios (e.g. create a page), I was trying to figure out a better way to explain "this has 12 steps but it should be lower."
In the spirit of the Future of Content series but a bit more meta, I'd like to explore a few topics over the next few posts:
How fast can you possibly make a page?
Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com0tag:blogger.com,1999:blog-7411254651175235619.post-83612509629924314062017-12-20T09:38:00.000-08:002019-04-12T10:03:08.374-07:00Year Two at the Tridion (Sites) Mothership
It's been a year since my last "Year-in-Review" post. Actually, it's been a year since my last post on my personal blog (but not on SDL Community!).
The Dutch Life
In terms of life in the Netherlands, we (BSMSO) fixed up the house with refurbished, temporary kitchen cabinets and (BSMSO) redid the backyard. We traveled a bit more in our second year here and had family visit us.
We even got Nivlonghttp://www.blogger.com/profile/06783255433284043555noreply@blogger.com1