Forget Like and Subscribe, Could I get a Recommendation, Please?

Hi my extended family, friends, and colleagues.

If you're one of the dozen or so fans of my blog or had the chance to work with me, you might know that I've had the fortune of accomplishing more than I ever dreamed of when I started this blog. #humblebrag

This is a personal post reflecting on how I ended up with the dream job and an ask for your help in shaping my next Big Thing.

Tree Behavior: Context Switching, Open in the Context Menu, and "Standards"

Sometimes a change makes sense, until you remember the details and revisit the use cases.

You Should Blog (Again)

I recently gave the same message to share, but for a different community, at the Amsterdam UX Bar Camp.

I volunteered to join the other 23 presenters at UXCampAMS! I'm that first paper in the 12:00-12:45 sessions. #MidasRule

It's Already There...

In recent user research and product feedback I've noticed long-time users of our software suggesting improvements that were already there.

I suspect it's the combination of perhaps three things.

• The way we asked
• The user expectations from knowing the software
• Not wanting to ruin things for others

Ask and You Shall Receive a Response

We've asked, "what would you expect on this screen?" or "would you need this kind of information?"

I'm trying to avoid leading the interviewee, but this kind of question to solicit a response based on the desire to answer. Perhaps the person asked isn't sure or might have a few ideas, but the question itself encourages perhaps a single answer.

Maybe I can leave things more open ended questions and work with our UX researchers on how I can ask better questions.