SDL Tridion Resource Dynamics

The SDL Tridion technical community is small (but growing). What happens when you bring Tridion resources together? Let's start with one or two Tridion techies and then poke fun of the MVPs.

One

A technical resource outside of work might surprise you. Several of my current and past peers are chefs, musicians, dancers, or martial artists. On his or her own, a so-called geek might be more creative than you would have thought. But bring two geeks together...

Two


Two things happen when you bring technical resources together. Let me explain the first thing with some Calculus humor. Where number of techies is "x" and "f of x" is the probability of Happy Hour:

The limit of f of x, as x approaches 3, is 100%. I won't translate to avoid scrutiny.

The second thing is talk eventually turns to life, philosophy, and software (mainly Tridion), in no particular order. At some point, one of us will walk away saying, "_guys_, I'm hungry. If you care to eat, see you at ..."

More

One of the "benefits" of winning an SDL Tridion MVP or CB (for SDL internals) award is access to other (all current and past MVP) Tridion resources. Here's a synopsis. These aren't actual quotes, but more of a flavor of what a typical online Tridion chat (currently Skype) looks like.
Jeremy: I released that extension I was working on. Time for a vacation!
Jaime: You get breaks?
Puf: More code. Less talk.
Dom: Talk is cheap. Let me tell you about my Tridion 5.2 project.
John: Help! I broke Tridion.
Jeff: Did you perform maintenance? What's the error?
Vin: @John did you get my PDF called, "So you broke Tridion?"
Alvin: I blogged, tweeted, and made a wiki update today!
Chris: You guys talk a lot. Anyone going to see my Gartner-Forrester symposium presentation?
Peter: I checked in a new PowerTools base class, an installer, and automated troubleshooting tool.
Albert: I just extended it.
Jules: It's not the length that matters. Hey are we doing that new thing online?
Nick: @Albert that was cool. I just blogged about it.
John: @Jules, should we get permission?
Bart: Sure, let me ask myself... "Self, can we?" Yes, we can.
Nuno: I posted on the new thing. _Yes_ to more sharing.

[100 messages later on a random Tridion-related topic, X]

Nuno: Guys, why don't you _do something_ about X?
I tease the group, but despite the sometime unending stream-of-consciousness-type sharing, the same people have done the following:
  • Members of the group answer sincere newbie questions. Sometimes they don't have a choice, I keep asking questions.
  • It helps to bring a stack trace if you have a technical issue (it's community building, not support, though the group can't help but "talk shop").
  • The same people asking questions will turn around and help on your problem, question, or scenario (e.g. Content Bloom owner, John Winters took some time to explain some JavaScript + CSS class magic to me recently). Yes, I contradict the last bullet. It's a complex group dynamic. 
  • When possible, to help each other we'll open virtual machines, confirm a solution, and get the answer back to a customer, support, or the community (via the Forum, Twitter, a blog, Google Code).
The best part IMHO is validation that no one can know everything. The group will debate and joke but still share their perspective and offer practical help. They're paradoxically modest, freely and humbly admitting they're not even the best resources (most of the time).
The MVPs are however, by definition, the most vocal.

2 comments :

  1. > unending stream-of-consciousness-type sharing
    So you're saying the MVPs are like the Borg? ... fool!

    ReplyDelete
  2. Sometimes resitance is futile, but they're more like a post-Borg collective as in Star Trek TNG's Descent, the follow-up to "I Borg." Rebel Borg. Or if you watched Voyager, several of the Borg-as-individual stories. </geekery>

    (I remembered the I Borg episode based on the "Hue" character, I had to look up the rest)

    ReplyDelete

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