In a previous role, I helped work research, purchase, and implement a call center scheduling "Workforce Management" (WFM) solution...

I prefer the acronym WCMS. Coming from a Web development and IT background in a healthcare-related company, "CMS" means something ...

A variety of Web-related technologies, including SDL Tridion, have the ability to use XSL Transformations ( XSLT ) to transform XML into alm...

Despite minor confusion on how the new Tridion 2011 Criteria objects work, the dev teams I work with are satisfied with the new criteria obj...